Retail Security
Retail Security
Security should be high on the agenda for any retail business, whether you run a small boutique, department store or large supermarket. From shoplifting and stock damage to anti-social behaviour and even organised crime, the threats facing retailers are significant.
With unbeatable cross-sector knowledge and expertise, our highly trained security staff can deal with a wide range of security incidents and threats, ensuring that your staff, premises, and assets are properly protected.
For a motivated, dedicated and customer-focused security company that can deliver a rapid and effective response to security breaches choose 1st Nation Security Services
We encourage our guards to use the ASCONE method whilst working in retail
Approach
Select
Conceal
Observe
Non payment
Exit
We are a business of talented, driven, and passionate people who enjoy working with companies and individuals who hold the same values. We want to achieve the best possible standards. Our key standards are:
World class service
Clear communication
Commercial awareness
Healthy working strategies
Technical expertise
Quality procedures and management
Reliability
Skilled staff and a professional attitude
1st Nation Security Services has a team of dedicated retail security guards with experience working in the industry alongside supermarkets and retailers.
Our retail security staff will act as your eyes and ears on your shop floor, giving your front of house a visual deterrent and your customers the view that your store is well protected.
If shoplifting or any other suspicious activity does occur, you can rest assured that the situation will be dealt with quickly and efficiently, ensuring minimum disruption to your customers and your retail business
We are also able to offer dual role responsibilities such as fire safety and first aid, keeping your environment safe and your stock secure.
Our clients create a challenging role for our guards, so we have trained our guards to deal with the complexities surrounding these sites. It is necessary for the guard to take a friendly approach and engage with their community but to always stay alert and vigilant to danger to safeguard the staff and customers.
To monitor the quality and integrity of our service we ensure that all our security officers:
Are Licensed
Are fully trained and vetted
Criminal Background check
Complete Communication, Literacy & Numeracy tests
Wear full identifiable security uniforms
Undergo a comprehensive training programme
We believe in providing excellent customer service to our clients along with best security service.
Our Security officers will
Greet visitors to the premises in a friendly and courteous manner
Carry out his/her duties in a professional and courteous manner
Use moderate language, which is not defamatory or abusive, when dealing with members of the public and colleagues
1st Nation Security Officer is responsible for:
Guarding premises against unauthorized access, occupation, disorder, or damage
Guarding property against destruction, damage, or theft
Guarding people against assault or other injuries sustained by the unlawful conduct of others.
Security Officers are now also considered to be a part of the wider police gamily, protecting people.
Security officers may ask people to leave a client’s property if they:
Have no right or reason to be there.
Break criminal law.
Breach site rules or conditions; or
If their behavior becomes unacceptable.
Our Security officers act as private members of the public and have no legal or statutory right to search any person, vehicle or building without permission.
It is most important, therefore, that security officers obtain permission from a person they wish to search (beforehand). Searching someone without necessary consent could result in:
Criminal proceedings for assault being taken against the security officer.
Civil action (compensation) being taken out against the security officer and / or the security company; and /or
A criminal case against a person committing a crime failing, because the search that found the evidence was illegal as consent was not obtained.
Retail store detectives
We understand that you simply don’t have the time to monitor every single customer who walks through the door. Our professional, discrete store detectives can take on that responsibility, seamlessly integrating themselves onto your store floor to be the much-needed eyes and ears of your business.
Should an incident occur, our personnel are trained to deal conflict so will manage any situation in a professional, subtle manner without drawing any unnecessary attention to your store. Our staff can liaise with the police and are even trained to take statements, carry out interviews and investigate suspicious activity.
To take your security to the next level, choose our retail store detectives to watch over your stock and staff, delivering the ultimate protection.
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Our Services
Health And Safety
Door Supervision
Site Security
Hotel Security
Event Security
Fire Watch
Industrial & Warehouse Security
Mobile Patrol
Retail Security
Manned Guarding
Commercial Security
Key Holding
Mobile Patrol
Traffic Control
Talk To Us
At 1st Nation security services we prioritize your safety above all else. Our team of security experts is ready to guide you through our comprehensive range of services and develop a personalized security plan tailored to your specific needs. Contact us now to schedule a consultation and explore how our security services can meet and exceed your expectations.