Residential & Community Security in Canada
Concierge, mobile patrol, and access-control programs for condominium towers, gated communities, and private estates.
Discuss This ServiceIn a residential setting the officer at the desk is functionally a member of the community. We train residential officers for the specific pressures of the setting — courteous visitor management, moving-day coordination, amenity oversight, and the discretion required to live in close quarters with hundreds of residents.
The condo lobby is where residents live — and the officer at the desk is functionally a member of the community. 1st Indigenous Security trains residential officers for the specific pressures of the setting: courteous visitor management, moving-day coordination, amenity-space oversight, and the discretion required to live in close quarters with hundreds of residents.
We support single-tower condominiums, multi-tower developments, gated communities, and private estates with static-post and mobile-patrol programs and transparent monthly reporting to the property manager or condominium board.
Our Methodology
- 01
Board-Aligned Post Orders
Post orders reflect what your board and residents actually want — from parcel handling to visitor rules.
- 02
Resident-First Communication
Officers are hired and trained specifically for calm, courteous resident-facing communication.
- 03
Amenity-Space Oversight
Pool decks, gyms and party rooms are monitored per your specific policies.
- 04
Move-In / Move-Out Handling
Officers coordinate elevator bookings, dolly custody and building-protection standards.
- 05
Monthly Board Report
A written monthly report is delivered to the board or property manager.
Industries & Sectors
Deliverables in Every Contract
- Trained residential concierge officers
- Monthly report to board / property manager
- Amenity-space oversight
- Parcel and visitor logs
- 24/7 dispatch backup
Credentials & Compliance
- PSISA / provincial licence
- AODA accessible customer service
- Condominium Act awareness (Ontario) / provincial equivalent
- $2M CGL and additional-insured endorsements
Frequently Asked Questions
Do you replace our current concierge?
Sometimes. Some clients keep concierge separate from security; others prefer a blended concierge-security role. We can staff either model.
Can we interview officers before assignment?
Yes — this is standard practice for condominium boards and property managers.
Do you support building-transition periods?
Yes. Turnover from developer to condo corporation is a common time to bring us in.
Can you handle parcel intake for residents?
Yes. Parcel-handling SOPs are standard and can be tailored to your building.